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frequently asked questions

questions about mawboards? we've got the answers.
Whether you're choosing your first set, comparing products, or looking for advice on using our tools, you'll find answers to our most commonly asked questions below. If you can't find what you're looking for, our team is always happy to help.

This page is still under construction. It is public as it contains useful information. Check back at a later time for future updates.

🛠️Choosing the right set.

Find out which MawBoards set is right for your type of flooring installation.
Choosing the right MawBoards set depends on the type of flooring you install and the range of projects you undertake.
Herringbone Set - Perfect for installers specialising in herringbone flooring. It contains everything needed to accurately scribe and fit herringbone layouts with confidence.
Set 1 - Our most popular starter package. Designed for straight lay installations, border work and herringbone fitting, it also includes the complete Herringbone Set, making it an excellent all-round choice for most fitters.
Set 2 & Full Set - Ideal for professionals looking to expand their capabilities. These sets include additional tools for more advanced layouts, complex scribing and increased versatility, allowing you to tackle virtually any flooring project.

If you're unsure which set best suits your work, get in touch and we'll happily recommend the right option for your needs.
It is possible for you to 'upgrade' the Herringbone set into Set 1 by purchasing the Straight Lay Set directly. This will give you the boards you require to bridge the gap between the two sets. 

For upgrading to Set 2 and Full Set, you will need to get into contact with the team via WhatsApp or submit a form on the contact us page. 

🔨Using MawBoards

Learn how to get the most from your MawBoards tools.
Yes. We have a growing library of tutorial videos across our social media channels covering many aspects of the MawBoards system.

If you can't find the video you're looking for, simply get in touch and our team will be happy to point you in the right direction. We're also developing a dedicated MawBoards app that will bring all of our tutorials together in one place.
MawBoards are designed primarily for professional LVT installers and those with experience fitting flooring.

If you're new to LVT fitting, our tools can still be used, but they are intended for users with a good understanding of flooring installation techniques. We also provide tutorial videos and support to help you get the most from the system.

We strongly discourage DIYers from using MawBoards. 
The MawBoards will always scribe millimeter perfect to any wall. If this is not the case, please check one of the following:

- You have not used it in glue. This can off-set the MawBoard by creating build up around the perspex that 'hooks' onto the LVT or 
- The glue has adhered to the MawBoard and pulled the perspex out of place.

If you have not used it in glue, the MawBoards have not been abused - get in contact with the team and we'll be able to assist further.
We can more often than not replace damaged MawBoards in either situation of:
- The MawBoards have been wrecked during transit to you by the couriers: Let us know immediately with photographic proof and we will send out a replacement as soon as possible.
 
- You have broken the boards over the time of using it: We usually are able to provide a direct replacement for the MawBoards provided they are not the 'legacy' set of over 3 years ago. Please provide a picture of the broken MawBoard and we will see what generation of MawBoard it is and we will be able to give you a price on a replacement. 
We usually endorse two things to accompany the MawBoards set.

- Self healing mat: Not necessary, but useful for putting next to your board that you're scribing with so you don't knife freshly laid LVT.

- Center punch: This is especially useful in company of the pipefinder/scribe tool - this allows you to mark the LVT in the designated holes for you to scribe to. 
We highly recommend you filing down the edge so it doesn't break the pipefinder/scribe tool while using it. 

Both of these can be found on Amazon. 
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